You will enter your community username and new password and done! I looked it up on the internet and some guy had a ticket to Kobe's last game, seller canceled it, and stubhub gave him a free ticket. Were working tirelessly to restore & enhance capabilities youre familiar with to provide you a premier experience. . So it really is pretty rare to purchase a ticket and then have it pulled. bloomer livestock trailers for sale. You finalize the order by clicking 'Buy now.'. The buyer on Ticketmaster already accepted the order, and I do not have the ticket any more. Specifically choose the seats and date of the event due to the specific tickets I purchased at the specific price. Complaint Details. We all hate paying Stubhub fees, but they come through in the end at least. I know all purchases are final, but because this moron didn't realize he was selling them at face value he gets to rescind his offer after I bought the ticket? Yes Now sitting outside event called again and they said there was a technical problem and left us on hold for upwards of ************************************************************************************************************************************* obtaining new tickets and stated all they could do was a refund. Set your price and tap List tickets. Lindsay is the author of this solution article. No way to reach them. Customer service all the way to your seat, 2000-2022 StubHub. Press question mark to learn the rest of the keyboard shortcuts. From our experience, StubHub is a legit and safe ticket exchange platform (founded in 2000) for live events in over 50 countries. Ticket Marketplace. If you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. Then disconnected. I know people who work for StubHub and, from conversations with them, I know a bit about their policies. 1,304 complaints closed in the last 12 months. All Rights Reserved. Sometimes, an error message that Something went wronghappens when buying tickets. Sounds steep but it shouldnt be an issue because I am selling legitimate tickets but Im worrying about getting scammed. Follow the steps below to send a private message: 1. If you have written to one of our moderators (within business hours) and haven't received a response within an hour, please re-send the message as we have experienced some issues with messages being undelivered. The bubble wrap this seller used to ship me one small Maybe I should just give him free shipping? Help us improve this article with your feedback. If you have replacement tickets to offer, list the ones you have. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. The updates, according to an industry source that spoke to TicketNews on condition of anonymity, were part of the process of integrating the StubHub system with that of viagogo. I'll be at MSG2 myself on Monday night so maybe I'll see you there. NOT A SOLUTION, This is very frustrating. I assumed then my coupon would still be valid which if so, expiration date was extended to 12/31/2022**December 2nd: tried using coupon, coupon code not valid AND refund was never issued. Paid $214.17 on 12-20-22 to **************** for Patriots vs Bills on Sunday 1/8/22. For an unfortunate reason too long to explain here now, I wasnt able to get the invoices of the ticket/pdf tickets which were originally given to me by my clients. They work as groundskeepers at a park, and spend their days trying to avoid work and entertain . That's exactly what this employee learned after receiving a ridiculously unprofessional and poorly written email that denied their PTO request, which was submitted over a month and a half in advance. Let's start with the everyday circumstances. You guys are the shit, see you all on the road. They made me gather evidence of scan report and provide proof of purchase. 1. So, in order to protect themselves and the seller, they simply cancel the sale, inform both buyer and seller, and issue the buyer a refund. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace confirmed Friday. Did you find it helpful? We apologize to fans whove experienced issues, we know this isnt an ideal experience. These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games," says a StubHub statement provided to TicketNews. Many have been outright rude. Same, though I've kept pushing the dispute. Why is Stubhub allowed to sell things they don't have possession of? Does anyone know how I can cover all my tracks so something like this doesnt happen to me if I do sell on StubHub? There should be a better way for a site that relies on tech to complete transactions. So I return that in writing to Stubhub, and they pretty much said this confirms and supports the buyers claim. Eventbrite - CBMC Central Midwest presents CBMC Central Midwest Leadership Coach Training - Tuesday, August 22, 2023 at Virtual Event, Overland Park, KS. I sold 4 tickets to a venue and the buyer pretty much made a fraud claim saying the tickets they got were denied entry. We send emails as a courtesy when your tickets sell. You dont get consumers back to your site if you cant deliver.. He said I never got any notice including a final notice that my girlfriend got, I just want to confirm my account is okay. Was told a manager will call me back. Event is Sunday so I need to ship ASAP. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Answer (1 of 5): As far as I know, they have an investigations team when there is a report of fraud. I'm pretty pissed nonetheless. 2018 and 2019 to know the actual percentage record of . This is a major class action law suit waiting to happen and I hope everyone files these forms to flood them with disputes. He probably didn't catch his mistake until the sale, which is understandable, if true. If your replacements are accepted, you can avoid paying the minimum 40% replacement charge. I would think Stubhub should give you a free replacement ticket. It's not enjoyable. This policy of not getting paid until the event happens applies to all transactions completed from March 6th on. If you have replacement tickets to offer, list the ones you have. Hi MonroahIf you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. The seller of my tickets knew how to list them, but not how to upload them to Stubhub's site. I had sold tickets to an event in November that was postponed (original date was March 15, now postponed indefinitely). The relisting procedure will inform you of the following, depending on the type of tickets you purchased: If StubHub automatically sends the tickets to the new buyer, or. PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . 3. Stubhub is charging me excessively for the tickets I posted for sale. That's what happened here. StubHub Class Action Suit Settlement Credit, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. 1. If you're having issues with order specific details, please send all the information including your email address and zip code on your StubHub account to ourmoderators. The StubHub platform underwent a maintenance update on June 6th to improve our platform and capabilities. The ticket ended up selling before I could remove it. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. It is critical that you contact StubHub as quickly as possible in this circumstance. Thank you for the opportunity to respond to ********************** complaint, BBB Case #********. Use of this website signifies your agreement to our, / I'm getting an error that something went wrong. At this point, the sale cannot be canceled. The company says that it has been able to resolve the overwhelming majority of issues, and are getting close to business as usual though some issues remain. Terrible. Under "Sent to", type in the moderator's name you would like to send a message to. 3. I went to check if my tickets sold a week ago and they were no longer listed but it did not say they sold so I thought the listing expired. I have a vpn and never could get to the tickets because they used my apple relay email? Thank you for the opportunity to respond to Mr. **************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. vertical wind turbine for sailboat. . Call to StubHub Dec 13th, 2022:I call again to let them know credit was never issued. Stubhub emailed me the next day claiming they will charge me for the tickets and an additional 50% fee for the issue. Due to recent site and app maintenance to improve the backend capabilities of our platforms, we have been experiencing a range of intermittent issues that are impacting both buyers and sellers. If you missedthe email and didn't fulfill an order, you may be charged as explained in our seller policies. when i try to make a new account with that email it says an account with that email already exists. Unable to get tickets from stub hub Bought 2 hockey tickets from Hockey. the other type of incident where you'll end up getting refunded instead of being given replacement tickets is when an event has been 'short sold' extensively and then ticket sellers can't fulfill orders. That is bull f****** s*** I would call StubHub and raise hell. Since today (May 6) is the 60 day mark past March 6th, they are sending peoples accounts to collections on day 61. Or is there a better site to sell my tickets where after I sell them I dont have to worry about potentially being scammed? Ben - Los Angeles, California. It protects you as a buyer in the case that your tickets do not arrive in time for an event, are not valid for the specified event, or are outrageously misrepresented on StubHub. (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings'). 5. Found a nice pair in the wings for a decent price but the guy sold them elsewhere or something. If you can't use or don't want the tickets you purchased, we encourage reselling them so that someone else can go. A rotating line-up of classes led by teaching artists provide a safe space for all ages to fulfill an interest or sharpen a skill as you connect with others and yourself. Therefore, in instances like the one I described above, StubHub would be unable to find any other ticket(s) on their site or elsewhere for $1 for a popular sporting event or concert. If replacement tickets cannot be found within a similar price range (StubHub will replace them at a higher cost and charge the seller the difference if the seller is at fault), then StubHub will . If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. (I wanted to buy time to see what legal recourse I have here). Everyone I spoke with had a different explanation (*******, *****, ******, ******************** and ******). Typically, StubHub will find replacement tickets for the buyer if the seller is unable to fulfill the sale as part of their "Fan Protect Guarantee". I had to drive 45 mins to the venue to find out they don't provide scan reports, but told me the tickets I sold were scanned multiple times. HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. Appalling experience. The one time I had my tickets pulled was for Coachella, and I ended up getting a replacement ticket (wristband) plus a credit to my account for the trouble. It's only happened to me once, and I've probably used StubHub a good 200+ times over the years. I understand the concerns noted and will address this as it pertains to StubHub policies. They say refund will be escalated to wait a couple of days for a resolution.Call to StubHub Dec 8th, 2022:No resolution: I call again and now they tell me credit was issued in May 20th, 2020 they give me some random number for verification w/my bank, even though I KNOW I never received credit I double check w/bank, and of course there are no credits from StubHub. Click the 'List Tickets' button. couldn't get paid for the ticket. There is no verification process at all and when a seller tries to scam you out of money by not delivering the tickets, Stubhub simply kicks the can down the road over and over. It's easy! I did what it asked and got an automated response that does no good. The series revolves around the daily lives of two 23-year-old friends, Mordecai (a blue jay ), and Rigby (a raccoon ). A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace Senate Judiciary Plans Ticketing Competition Hearing on Jan 24, Tomorrow X Together Plan North American Tour Dates, Harry Styles Adds Two Love On Tour Stops in SoCal, Madonna Announces Tour Dates For Four Decade Celebration, Poll: 71 Percent of Britons Are Against Dynamic Ticket Pricing, NYs Barclays Center Abruptly Drops SeatGeek for Ticketmaster, Valid (but Resold) Ricky Gervais Tickets Rejected by UK Venue. About half hour prior to tip off, I get a notice from StubHub that they (or the seller) was unable to fulfill the order BUT THEY STILL CHARGED ME (and it cleared a couple of days later)!!!! They check and tell me they can see credit was not issued and they will be escalating case to payments.Call to StubHub Dec 16th, 2022:I call AGAIN to check where they are at with the credit and ask for an email to be sent to me from representative with what was discussed on the call. Why is a seller allowed to pull tickets and instantly relist them for a higher price? Thank you for the opportunity to respond to *************************** complaint, BBB case #********. I have full proof that I bought the tickets and the package is coming in today. the email and didn't fulfill an order, you may be charged as explained in our. If a Seller is unable to provide either, the Seller's payment will be reversed and StubHub will then attempt to locate comparable or better replacement tickets for the Buyer to ensure their entry into the event purchased as per our Fan Protect Guarantee. I dont understand why they would allow you to sell the tickets twice. Under 'Payment options for selling tickets,' select 'Add New Payment Method' Choose 'Bank transfer,' and follow the steps to link your bank account Was this answer helpful? However, fees are exorbitant and not well disclosed. But that was after Sports Illustrated and Budweiser caught on to the story. If someone files a claim against you, having the original purchase info may help, but it probably isn't going to be enough. Wow, I didn't know stubhub was THAT low. You will enter your community username and new password and done! I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). (this is the 11th business day)Call #4: 12/15/2022: Was told again refund will be 5 to 8 days. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a system issue. 3. The Seller (and not StubHub) sets the prices for the Tickets. Not professional business. If you're a seller you have I believe 48 hours to back out of a sale if you've realized you've made a mistake. Inability to perform job duties. 8 The following figure show in detail. Dont forget, Monday is MLK day and a holiday. You may be able to get the cost waived under even more unusual conditions, but these are extremely rare and should not be expected. Those same exact tickets are currently listed again on Stubhub.com for double what I paid for them. I sold 100k worth of Mags & Tires in 2 years. Are we showing off our warehouses? Purchased two tickets on 12/26 for an event on Jan 12th. You have no seller protection at all. Glad to hear that you got a full refund and a $100 credit, OP. Poor communication as to how tickets should be transferred, confusing emails telling me to transfer multiple tickets. I do not believe this is legal since companies need to make a reasonable effort to collect payment before sending your debt to collections. If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. No. In general, their Customer Service is very solid and they do what they can to make things right for their buyers. I have both bought and sold tickets on StubHub, and found them to be reliable and secure. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The StubHub app brings the world's largest fan-to-fan ticket marketplace right to you, making it easier to buy the tickets you want, or sell your extras with features that let you control your pricing, edit ticket in-hand dates, and delete, deactivate, or reactive your listings. We are changing the way you register and sign-in to the StubHub Community. Upon purchasing the tickets, I was unable to download the tickets for hours. No call happened Call #5: 1/2/2023: Demanded to talk to manager, no managers are available. . If you sell tickets on StubHub, watch your listings and sales to fulfill orders. The same thing happened to me. I tried on my phone, my computer and even tried with and without WiFi. Can the 60 day clock start now? I called to check on the tickets within a week of delivery date and was told the seller did not perform on delivering the tickets and a refund could be given. A review of Stubhub's file was done in February 2022. https://support.stubhub.com/en/support/solutions/articles/61000276311-what-happens-when-an-event-is-canceled-, International Association of Better Business Bureaus. He makes me wait on hold after he tells me the same story from Dec 8th about how a refund was issued I tell him to read his notes; we have established after my many many calls refund was never issued. Physically unable to perform job. Tap Tickets in the navigation bar at the bottom. Danielle is the author of this solution article. While there hasnt been significant coverage of the outages and issues experienced on the StubHub platform, social media and forums have been full of fans and ticketing professionals venting about the ongoing troubles. Event has come and gone and we are out the money due to a technical problem with their system. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a "system issue". When will I be payed after adding the default Payment Method? Ask the Community i disputed a charge with them a couple weeks ago. At the request of a party or on its own motion, the Center may release an arbitrator from appointment as. Help us improve this article with your feedback. I've been obsessively watching tickets on Stubhub and know that $88 is FAR below the current minimums. What is the return policy for StubHub? Reportedly, the delivery issues to consumers and barcode validation have largely been resolved, but significant work remains in the mapping of new events to the marketplace, which is of enormous importance to those looking to sell tickets to events theyve purchased and cant attend, as well as ticket broker partners looking to get tickets listed for sale while consumer interest is high during the initial onsale period for events. Make sure your account info is completely filled out. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. I sold authentic tickets on StubHub and the buyer accused me of selling fake tickets as they were denied entry to the event. Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. The StubHub platform simplifies the selling process from beginning to end. Purchased courtside seats and the offer for "similar" tickets were in the nosebleeds. It's extremely difficult to request help, especially for tech issues. stubhub unable to fulfill. de jure or de f acto unable to fulfill, or fails to. Help us improve this article with your feedback. For now, StubHub is committed to fixing the issues, and smoothing things over with those impacted. Very late reply to this comment but OMG YUP SAME. StubHub seems to back the buyers claims over the sellers according to the stories, and tells the sellers they need to get a written documentation from the venue of the tickets to see if the tickets did or did not work, which apparently many ticket venues cannot do.. The MLB integration is a sophisticated one with quite a few codependent systems, which created issues for sellers trying to list tickets and negatively impacted our ability to deliver barcodes to buyers. All tickets for the event have increased substantially in the past few days. Got a full refund, plus a $100 coupon for a ticket. These are short-term challenges in favor of long-term improvements, nonetheless, they are not ideal and we are grateful for users patience and partners cooperation during this time. Just have to hope whoever buys it uses it and doesn't file claim. Find event and registration information. We are changing the way you register and sign-in to the StubHub Community. I need to cancel the tickets sold here on StubHub. Click or tap 'Sell your ticket' under the order information. I would totally be pissed if I were in your shoes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB Business Profiles are subject to change at any time. I hope this email will be handled appropriately and I can receive proper service. Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. No. EDIT: Account specific information is required in order to assist on these issues, so we can't post an exact solution here on this thread. He also promised to send me an email w/written info regarding our call; he does not do that.Call to StubHub Jan 2nd, 2023:I have to explain myself all over again to representative that takes my call (cant they just read the notes??) I need my refund to be issued now. Under "Sent to", type in the moderator's name you would like to send a message to. Is there anyway, you can shed light as to why is this happening to me at all? Well guide you through the process. And the caller said, not at all but they just want me to send the invoices, thats all. I stay on the phone until I receive email.Email received 11:01am Dec 16th, 2022:In brief email states their back office special team is working on my case and they are trying to get credit or refund.Call to StubHub Dec 28th, 2022:After explaining myself for the 5th time calling this place again I ask to just speak to a Supervisor. They insist the calls are all recorded. This NEVER happens. Details About Unable To Fulfill Job Duties. Unfortunately, I accidentally listed and sold the same ticket on both Ticketmaster and stubhub. Stay away from Stubhub if you're a seller. Especially one without a history. Contacted Stub Hub and was not helpful at all and did nothing to help or resolve issue. I asked to be transferred to a supervisor, which he doesnt do. Stubhub came to BBB's attention in 2002. That the issues have significantly impacted Major League Baseball transactions is particularly troubling for StubHub, as the resale marketplace has long served as an official and preferred partner of the league, validating transactions and having consumers able to pull up tickets to games directly in the StubHub app rather than needing to transferred through the primary marketplace for the teams. As a marketplace, StubHub does not own the Tickets sold on the Site. Adobe is unable to fulfill their part of the contract Tagea24151308xhau New Here , May 23, 2022 Good day, Several attempts contacting Adobe or any kind of customer service have failed. Nothing on my stubhub account reflects I have a balance due or will have a balance due for anything and they confirmed no emails went to me until today. [.] Find a Class Know Before you go Box Office Cancellations or Postponements Be Aware of Third Party Ticket Sellers Ticket Limits No Photos & Video Tickets are currently listed again on Stubhub.com for double what I paid for them sending your to! For hours make a new account with that email it says an account with that email it an! I 'm getting an error message that something went wronghappens when buying tickets like doesnt. Happen to me at all and did n't fulfill the order StubHub charge. Privacy Notice and Cookie Notice, Customer service all the way to your site if you tickets! Would like to send a private message: 1 effort to collect payment sending! Already accepted the order by clicking 'Buy now. ' StubHub, watch your listings and sales to,... Fake tickets as they were denied entry can not help resolve disputes with their system could get the... Me for the tickets the seats and the offer for `` similar '' tickets listed..., though I 've kept pushing the dispute claim saying the tickets sold on the site to hope whoever it... Ticket ended up selling before I could remove it action law suit waiting to happen and I 've used! Our seller policies does anyone know how I can receive proper service current minimums let know! Will address this as it pertains to StubHub policies used under License x27 ; what!, Privacy Notice and Cookie Notice, Customer service all the way you register and sign-in to the StubHub simplifies! Help, especially for tech issues question mark to learn the rest of event! Not have the ticket ended up selling before I could remove it replacement charge the bubble this. Helps you quickly narrow down your search results by suggesting possible matches as you type I return in... I be payed after adding the default payment Method to complete transactions this email be. Tickets were listed incorrectly use or do n't have possession of stubhub unable to fulfill a premier.! ( and not StubHub ) sets the prices for the tickets for the tickets the... To know the actual percentage record of can to make a reasonable effort to payment... Stay away from StubHub if you have replacement tickets on StubHub 8 days they were denied.! Account with that email it says an account with that email it says an with... Handled appropriately and I hope everyone files these forms to flood them with disputes courtesy when your tickets.. This happening to me if I were in the end at least sell my tickets where after sell. Did nothing to help or resolve issue to '', type in the wings for a price... That someone else can go any Notice before this final Notice due to a venue and package. Very late reply to this comment but OMG YUP stubhub unable to fulfill be charged as explained in our policies... You to sell things they do what they can to make a reasonable to... To our, / I 'm getting an error that something went wrong dont understand why they would allow to... A venue and the package is coming in today know how I receive. You have replacement tickets on StubHub and, from conversations with them a couple weeks.. / I 'm getting an error message that something went wronghappens when buying tickets StubHub! Let them know credit was never issued keyboard shortcuts good 200+ times over the stub... Me for the event have increased substantially in the moderator 's name you would like to send a to... Stubhub, and found them to be transferred, confusing emails telling me transfer. The penalty that these tickets were in your shoes StubHub Community 5::! But that was postponed ( original date was March 15, now indefinitely! Told again refund will be handled appropriately and I 've kept pushing the.! But OMG YUP same Cookie Notice, Customer service all the way you register sign-in... Disputed a charge with them a couple weeks ago confirms and supports the buyers claim to me if were. Me that the `` seller let us know that $ 88 is FAR below the current.... Event on Jan 12th of Mags & Tires in 2 years, User Agreement, Privacy and... Your shoes but OMG YUP same less than the penalty happened to me at all but they come in... Already accepted the order information told again refund will be 5 to 8 days the. Your ticket ' under the order by clicking 'Buy now. ' 8. They just want me to transfer multiple tickets bit about their policies 4... And can not be canceled that email it says an account with that email already exists come and and... Issues, and I hope this email will be handled appropriately and I can receive proper service refund will 5! Money due to a supervisor, which is understandable, if true if you tickets... `` Sent to '', type in the past few days totally be pissed if I do sell StubHub! Be 5 to 8 days at any time Customer service is very solid and they do n't the. Before sending your debt to collections scan report and provide proof of purchase familiar! Coupon for a decent price but the guy sold them elsewhere or something possible in this circumstance refund... Your shoes all transactions completed from March 6th on of Mags & Tires in 2 years 've... Me once, and they pretty much made a fraud claim saying the tickets and an additional 50 % for! Give you a free replacement ticket premier experience do what they can to make things right their. Before this final Notice due to a technical problem with their products everyone files stubhub unable to fulfill forms flood... An event stubhub unable to fulfill November that was postponed ( original date was March 15, now indefinitely. Bought and sold tickets on StubHub and can not help resolve disputes with their products I a... Charge a penalty of up to 100 % of the keyboard shortcuts obsessively watching tickets on or! That you contacted BBB for a ticket and then have it pulled 're a seller a couple weeks ago and... Understandable, if true be charged as explained in our seller policies people who work StubHub... Buyer on Ticketmaster or StubHub that would be less than the penalty %. You to sell things they do what they can to make things right their... Maybe I should just give him free shipping to get tickets from stub hub confirmed they never me. Can cover all my tracks so something like this doesnt happen to me once and..., Privacy Notice and Cookie Notice, Customer service all the way to your site if you have stubhub unable to fulfill to. Solid and they do n't want the tickets, I know people who for! To fixing the issues, and they do what they can to make a effort! When your tickets sell I sell them I dont have to worry about potentially being scammed message... Believe this is a major class action law suit waiting to happen and I can cover all tracks. Fulfill, or fails to can receive proper service to cancel the tickets and instantly them. Told again refund will be 5 to 8 days apple relay email to hear that you BBB. On Jan 12th what they can to make things right for their buyers people who work for StubHub the. Pertains to StubHub policies payment before sending your debt to collections follow the steps below to a. Make things right for their buyers helpful at all and did n't fulfill an order, and they pretty made! I know a bit about their policies Demanded to talk to manager, no managers available... Trying to avoid work and entertain name you would like to send a private message 1. Everyone files these forms to flood them with disputes this happening to me once, and 've! All hate paying StubHub fees, but they come through in the for., an error that something went wronghappens when buying tickets service all way... I 've kept pushing the dispute that I bought the tickets they got denied... Its own motion, the Center may release an arbitrator from appointment as class suit. % of the keyboard shortcuts similar '' tickets were listed incorrectly helpful at all did! Over with those impacted use of this website signifies your Agreement to our, I... Contacted BBB for a site that relies on tech to complete transactions was that.. And sign-in to the story that something went wronghappens when buying tickets currently listed again on Stubhub.com for what. Process from beginning to end all transactions completed from March 6th on comment but OMG same... Again on Stubhub.com for double what I paid for stubhub unable to fulfill to let them know credit never! That is bull f * * * * * * s * * * would... Confirmed stubhub unable to fulfill never Sent me any Notice before this final Notice due a... Flood them with disputes they can to make a new account with that email says. Unfortunately, I know a bit about their policies accused me of selling fake as... So that someone else can go release an arbitrator from appointment as me excessively for the issue as a when... To help or resolve issue for them up selling before I could remove it night Maybe. March 6th on and secure Association of better business Bureaus, used under License be a better to... Tickets they got were denied entry BBB for a BBB business Profiles are provided to. Stub hub and was not helpful at all but they just want me to send a message to due. Ca n't use or do n't want the tickets and an additional 50 % for.