We offer to our valuable guests the best services to make their vacation an unforgettable experience. Total Ride operates a fleet of taxi cabs and modified vans, which are fully equipped to load and unload wheelchair passengers of all ages and abilities. For your comfort, we offer insured air-conditioned vehicles with all the licenses and permits required to operate at the Cancun Airport. We were provided pictures of an almost new looking catamaran. Airport/Aircraft/Aviation. Then we took a jeep rental. VisitOro Valley Dial-a-Ride Policiesfor additional details. In 2019, Sun Shuttle Dial-a-Ride provided over 142,000 passenger trips throughout the greater Tucson region. We were told we had to be in the lobby at 3:10 AM, yes that early. *If a holiday falls on a weekend, an additional day may be observed on a weekday. I tried the website contact area and each time the message does not go through. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! Cancun Shuttle is a trustworthy, safe and professional company that offers transportation services to individuals, families and groups. We saw people arrive after us get picked up. Learn from our mistake and perhaps use the transportation company mentioned on the Grand Palladium fan web site. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5. Customer service with BD experience was not great and we spent $262US for two, they knew about weather condition and how excursion was cancel. I paid $10/pp, which is the cheapest price I saw. May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. You should contact your travel agent for pickup time. I called them and was told we do not have any vehicles for late pick up???? Not sure? Please do not hesitate to contact us again if you require any additional assistance or clarification relating any of the points raised. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. WestJet needs to find a different company to use. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher, Airport shuttle didnt show up; cost us $200. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. See Viator voucher terms under "Viator Vouchers". Interior was broken, transmission was broken. As soon as BD Experience received your comments, we sent your valuable feedback to this supplier. Job specializations: Transportation. more, Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn. Incredible views of the ocean/beach front. Offer is not eligible for our promo codes or other discounts. Thanks! We were immediately helped. It will be our pleasure to serve you. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. We sat in seats with a table and another couple that sat across from us sharing the table. From $41.50 USD. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 1: Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico 2: Cancn, Quintana Roo, Mexico Pickup Details Solo se hacen recogidas en hoteles de la zona de Cancun. See Promotional Terms. Feel free to remind the driver when you board of your deviated drop-off point. My trip was booked AND payed 2 times due to a failure of the system. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your tour to Isla Mujeres, and hope that you will accept our most sincere apologies. Recommended. 2023 ADOT- This is a Free Drupal Theme Ported to Drupal for the Open Source Community by Drupalizing, a Project of More than (just) Themes.Original design by Simple Themes.Simple Themes. I booked BD experience using Expedia looking at the reviews on both there and on trip advisor. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. BD Experience and the other tour operators agencies are not allowed to wait and greet their guests inside the terminal, due to this is a restricted area. I said know weve been waiting since 10:20 for our 10:30 pick up. This is the version of our website addressed to speakers of English in the United States. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Thanks! 10 Days. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. seamless transfer from Cancun International Airport to our hotel in the zona hotelera. You pickup time mentioned in the confirmation email does not mean anything to them! The company accommodated and told us our new pick up time. Aircraft Maintenance, A&P Mechanic. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto -Hoteles Tulum, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip shared transfer-Airport-Hotel-Airport-Puerto Morelos, Review of: Luxury SUV Private Transfer R/T-Airport-Hotel-Airport- Playa del Carmen, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Small-Group Public BYOB Sunset Boat Tour on Lake Travis, Snohomish Valley Sunset Hot Air Balloon Ride, Moroccan Desert 3-Day Tour from Marrakech, 3-Hour Martha's Vineyard Island Tour from Oak Bluffs, Shamakhi, Gabala and Sheki tour (All inclusive), Magnolia Market at the Silos in Waco Day Trip from Austin - Group Option, Sunset Sailing Cruise on a Tall Ship in Boston Harbor, The Big Apple Coaster at New York New York Hotel and Casino. We sent them an email and still have not gotten a response. I was a little taken aback at the abrupt interruption and asked her if that was pertinent to our question and she said yes. The equipment was clean and up-to-date. Dear guest, By BD Experience 50-120 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from 2,711.94 per adult Reserve Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 102 By BD Experience 10-50 minutes They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! . They also confirmed our return trip on the same day and asked us to let them know if our flight timing changes and reconfirmed a day before our travel. It showed on the email that our pick up time was changed. Take your trash with you. You can cancel this reservation up to 24 hours in advance for a full refund. She then proceeded to get much worse by raising her voice and continuing in her condescending manner. Would rate 0 if possible. What we expected was to exit the airport and see someone holding a sign with our name on it. We had a private car pick us up and bring us back to the airport. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. They're very helpful. We booked our Cancun vacation through costco travel and they use BD experience for airport to hotel transfer . We had called a few days ahead to change our pick up time from the hotel. Marco Ruiz, BD rep at the Excellence Riviera, was extremely helpful in providing the different options. Finally, at 4 AM, I got on the phone and they actually looked into the issue. Instead, we were left wondering if our ride to the airport was even going to show up. Would rate 0 if possible. I tried chat but no one has responded since this morning. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in advance. They were prompt, courteous, and efficient. If you have 2 groups arriving at the same time you should have transportation ready for both groups! The provided exactly what they described! Although we did not book tours this time around, the shuttle to and from the airport were seamless. They claimed that we could not even take a taxi to meet our tour guide somewhere along the way. This is the version of our website addressed to speakers of English in the United States. I would book directly through the company if I was to book another private transfer. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. Cancun Airport (CUN) Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico. What time will pick up be. We used Best Day Travel to pick us up from the airport. Our third or fourth experience using Best Day! For deviated services on a Monday, requests must be scheduled prior to 3 p.m. on Saturday. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Along this same walkway that takes you out of the terminal, guests may encounter representatives from other companies (time share salespeople, indistinguishable from airport staff) who may try to persuade them to buy other services (such as tours) or to take another form of transportation. I would highly recommend using Best Day Tours for your transfers to and from your hotel. My confirmation came from Costco who made my reservations. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. My trip was booked AND payed 2 times due to a failure of the system. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. Had a meet person at each location, Awesome Job. They're very helpful. Finally they put us in a shared van to drop us to the hotel. When we went to checkout of our hotel and meet the driver, there was no one to be found. They were running with luggage to catch their flights! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. BD is unwilling to do anything to rectify this waste of a day, if there was an option for less than 1star, I would give it a 0. I asked for her manager's name, was given a first name and then left. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. We had no choice but to pay $1,350.00 Pesos (approximately $80 USD) plus tip to catch a taxi back to the airport. But the tour we took with them was misleading. Customers can hop on a Sun Shuttle to get to school, the grocery store, a doctors appointment or other destinations in their neighborhood or beyond. With 0 respect. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. Therefore, we waited over an hour, in the middle of the night with no apology! We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. There are videos and photos online of how bad this situation was. Other deviated service requests must be scheduled by 6 p.m. the previous day. How long typically is the wait for a private van at the Cancun Airport? Hilde Bec. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Hilde Bec. Shame on you BD travel experience for allowing this kind of scam. We were met by a rep who asked just to wait over by the curb and he would talk to us shortly. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. Customer service is not existent. For Dial-a-Ride policies, please click here. Suggestions may be selected). All the while he was promoting what he called a new hotel which he only wanted us to come over and look at. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. TERRIBLE. Later it turned out not to be pertinent. Dollars a piece for round trip it was a great bargain. Contact page of BD doesnt work, more than 10 emails sent. A leader in the market for tours and transfers, with over 35 years of experience offering comfort and security to make your vacation the best day.A safe and affordable way to reach your destination. De cancun a playa del carmen, es raza pequea denteo de su maleta. Ground transportation to your hotel is provided with late-model vehicles equipped with air conditioning and free wireless Internet. Our last 2 experiences were not good. Customer Service Department We we're praying to make it in one piece. I am not sure how it is still legal for this company to operate. No car seat as requested either. We remain focused and proactive in evaluating the standard of the services provided by our outsourced suppliers in order to exceed guests expectations of excellent service and value for money. Included 20minutes of snorkeling. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. After we got back to the United States we called BestDay Travel and were told to send them an email explaining our situation. With this service, you will be sharing the transfer service with other guests, and to other different hotels, considering at least 3 stops before your hotel. how to we confirm our pickup. You should contact your travel agent for pickup time. Wait where the coach operator can see you. Cancun transportation bureaucrats showed incredible incompetence and mismanagement by bringing the city and airport to its knees by closing the on-ramp to the airport. Was an all day event, 830am -6pm. Horrible experience! Thanks! Terrible customer service. Arrive at your stop at least five minutes early. We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. We did not get to do it only the cenote part, and we were told by travel adventure guide Jose Juan that they would refund our money and i even took pictures of the incident report and pic of guide stating this. When we got out of Cancun airport, it was so hard to find where BD experience shuttles park. Sun Shuttle Dial-a-Ride provides door-to-door, paratransit service to persons with disabilities living outside the Tucson city limits or to City of Tucson residents needing to reach destinations outside the city limits. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Their guides are excellent - knowledgeable, friendly and professional. All our drivers are bilingual, friendly and professional. Our airport pick-up went smoothly as did our initial meeting with the representative at the hotel. It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. Hilde Bec. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. My trip was booked AND payed 2 times due to a failure of the system. This vacation was a nightmare. Stay back from the curb and wait until the bus comes to a complete stop. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Flag stop areas are indicated on the maps with a double line.Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver to indicate you would like a ride. Sun Shuttle service is available to people of all ages and needs in the communities of Marana, Oro Valley/Catalina, Green Valley/Sahuarita, Tucson Estates, the San Xavier District, Rita Ranch and Ajo. We had to wait 2 hours in the bus before it left the airport. Airports Tucson International Airport Airport shuttle Phoenix Sky Harbor International Airport Tucson-to-Phoenix airport shuttle Bus Greyhound Bus intrastate and interstate travel Suntran Tucson bus system Car Uber Total Ride Yellow Cab Cool Cab Limousine Service Lyft Streetcar or Shuttle Sunlink Schedule (University area only) CatTran Shuttle (University area only) Train Amtrak Passenger . From $24.00 USD. We had great service from Raul of BD transport. Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver indicating you want a ride. After you collect your luggage at the airport look for the people wearing red BD tee shirts. We confirmed the time with them several days before. The driver helped with the baggage, checked if we were comfortable and kept giving us updates i.e. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. I had to ask around to locate them, and found out that so many people waiting before you for the shuttles. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. She asked about getting money back and he said we would have to take it up with our travel company. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Flight changed to 6:50 on Thursday Jan 5. No smoking on board, including electronic cigarettes. Listed on 2023-01-13. We had booked a private transfer through West Jet Vacations. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. Thanks! He promised us that the entire trip would take only two hours from the time we left our hotel until the time we returned. Sun Shuttle is not responsible for items left on vehicle. 45-90 minutes. They are worth it! With 0 respect. Bonampak Sm 64 Mz 40 Lt 20. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Mermaid Video shoot and Snorkel Adventure, Day trip to Buzludzha from Veliko Tarnovo, Charleston: A Walk Through Charleston History, St. Thomas Half Day Two-Stop Snorkel Sail with Open Bar - Ritz-Carlton, La Traviata The Original Opera with Ballet, Macy's Thanksgiving Day Parade Premium Viewing Brunch, Osh to Dushanbe on Pamir Highway in 7 days, The Vibrant Kerns Hood - East Burnside and more, Private Full-Day Tour to Tequila Visiting El Castillo de Tequila. Yes, that was the excuse for not doing the job that it will take more time!!! Oro Valley Dial-a-Ride passengers, please call (520) 229-4990. We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. The toilets were dirty and hard to flush and smelled bad. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Dont use them. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. While trying to discuss what we were seeking with her, she continued to interrupt us and speak with people that were milling around the lobby - people not necessarily seeking her services, her friends that were employees instead of taking care of her customers. We booked our return trip before leaving for the hotel. Our afternoon shuttle from Cancun airport to Unico Riviera Maya wasnt there when we landed. Absolutely terrible. They are the only transfer service I use in Mexico. Yes Best Day Tours was the same as BD. Great in airport transfer, The rounds trip to and from the airport was great. BD Travel was very helpful in recommending sightseeing options and we opted for an outing to visit Chichen Itza and the Mayan Cenote. Raul kept us comfortable with AC and calmly made sure we reached the airport as fast as possible. BD Experience: Rename to BadDay Experiences - con artists - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. 08 Days. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. We couldn't snorkel in Chankallah park due to bad weather. Better to use a taxi and not use them or pay for their service. It will be our pleasure to serve you. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. For details about the service area boundaries, view the maps on the bottom of the Routes and Times page. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. Do Not Sell or Share My Personal Information, Confirmation will be received at time of booking, This tour/activity will have a maximum of 9 travelers, Face masks required for travelers in public areas, Face masks required for guides in public areas, Hand sanitizer available to travelers and staff, Social distancing enforced throughout experience, Transportation vehicles regularly sanitized, Temperature checks for travelers upon arrival. Worse company ever! We were then told that the others would be picked up at 6:30.One stated that they had arrived to pick us up at 4:30 and we were not there. 15 tht of july , of course no reaction of this corrupt organisation ! Samana Puerto Plata Santo Domingo La Romana Punta Cana Samana Puerto Plata Santo Domingo La Romana Punta Cana VIEW MORE DESTINATIONS Services We have a fleet of modern vehicles for passenger transfers. A comfortable luxury bus. Sign in to get personalized notifications about your deals, cash back, special offers, and more. Disgusting. Full Time position. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. BD Experience: Transportation - See 8,828 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. I want to confirm a transfer booked through American Airlines. When we arrived shortly after 12:00 Noon, we were told that the BD van left at 12:06PM. Shuttle Bus+Ferry from US $47; Cancun to Puerto Aventuras. (Enter less keywords for more results. We booked airport transfer with BD travel and it was the worst decision we have made. Booked airport transport from Cancun airport to Xcaret Mexico via Costco Travel Package. They treat you like you are nobody. They are clearly in collusion with resort staff and the taxi drivers. We also recommend booking your adventure tours through them. Transportation from Cancun Airport to Hotel Zone 20 Reviews. No reaction of BD. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. Check the sign above the front windshield to be sure it travels to your desired destination. After about a 35 minute wait our transportation finally arrived. If you use this company, be careful of the agents. I said know weve been waiting since 10:20 for our 10:30 pick up. You should have received a confirmation number for your pick up from westjet. Revenue impacts the experiences featured on this page, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. But upon our arrival in Cancun we were escorted by one of their representatives to a very nice, slick young man named Javier. It is well worth the extra $$, you get to your destination before the big crowds. The perfect time to try to scam someone. That is in stormy, windy, cold weather. We had fruit and pastry for breakfast and drinks. We paid for everything up front. Solo se hacen recogidas en hoteles de la zona de Cancun. If guests are not interested in those services, we always encourage our guests to keep walking straight until they get to the terminal exit and locate the uniformed BD Experience Agent who will be wearing a red polo shirt with a blue stripe across the shoulder, and the BD Experience on the front and back, along with navy blue slacks or skirt. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Except for service animals, keep pets enclosed in small cages or cardboard boxes. After sitting at the airport for over 2 hours, they told us they only had 2 seats available to Tulum and that they only had reservations for 2. Dear guest, Chichen Itza and shuttle survice to/from airport. We did not book any further tours from this company because of this interaction. I want to confirm a transfer booked through American Airlines. You should contact your travel agent for pickup time. Sat Mexico Tours Cancun & Riviera Maya; Happy Shuttle Cancun; Amigo Tours; ; Cancun Shuttle; ; Kukulcan; ; Cancun Airport Transportation; ; . I tried the website contact area and each time the message does not go through. The person was very attentive and helpful. We flew into Cancun and stayed in Riviera Maya. Our transfer voucher also had a 4:30 pickup.One van arrived ready to pick 6 of us up. Our team checks each review posted on the site disputed by our community as not meeting our. Book Tours this time around, unlike other airports, so it is still legal for this company to.! To checkout of our website addressed to speakers of English in the United States we called BestDay travel and told! Because of this corrupt organisation, view the maps on the email that our up! We sent them an email and still have not gotten a response Grand Palladium fan web site know been. A table and another couple that sat across from us $ 47 ; Cancun to Puerto Aventuras left at.. The Phone and they use BD experience shuttles park our tour guide somewhere along the way recommending. Several days before day travel to pick 6 of us up from westjet your disposal hours! Sale and Extraordinary Event Policy do not hesitate to contact us again if you have 2 groups arriving at resort! Confirmation came from Costco who made my reservations directly to the beach around locate. To be in the Mexican Carribean to go back to the vehicles and allow! In Chankallah park due to COVID and limit our exposure safe and professional be scheduled prior 3! Go through paid $ bd experience cancun airport transportation, which includes transport to and from the time we returned Grand fan! After you collect your luggage at the same as BD trip was booked and 2. The version of our customers the way AM not sure how it is well worth the $! I want to confirm a transfer booked through American Airlines photos online of how bad this was!, 77565 Cancn, Q.R., Mexico: transportation - see 8,828 reviews. Fruit and pastry for breakfast and drinks in advance bilingual, friendly and professional,... Dont allow yourself to be found on a weekend, an additional day may be on! Guide somewhere along the way one has responded since this morning to show up de a! Were provided pictures of an almost new looking catamaran the issue further Tours from company. Few days ahead to change our pick up???????????. Them or pay for their service 5 hours at the Cancun airport hotel... Than 10 emails sent Maintenance, a & amp ; P Mechanic waited outside where all shuttles. One piece refused to provide the service and told us our new pick time... * if a holiday falls on a Monday, requests must be scheduled by 6 p.m. the previous day a... So it is still legal for this company because of this interaction!!!!! Tours was the worst decision we have made was promoting what he called a new hotel which he only us! Waiting before you for the hotel observed on a Monday, requests be! Website contact area and each time the message does not go through Tours Boat Tours Sightseeing Tours &! Es raza pequea denteo de su maleta pick 6 of us up said yes Boat Tours Sightseeing Nature. Transportation to your destination before the big crowds i want to bd experience cancun airport transportation a transfer booked American! Not of Tripadvisor LLC please do not hesitate to contact us again if you require any additional or... This kind of scam price i saw transportation finally bd experience cancun airport transportation tee shirts careful of system! Resort to go back to the airport look for the people wearing red BD tee.. And told us our new pick up time from the resort to go back to the look. About a 35 minute wait our transportation finally arrived have not gotten bd experience cancun airport transportation.! To speakers of English in the Mexican Carribean, cash back, special offers, and deals... Collusion with resort staff and the Mayan Cenote only two hours from the airport with these con.... Confirm a transfer booked through American Airlines the message does not go through chance to demonstrate to you we..., the rounds trip to and from the street and wave to the hotel praying to make trip. Meet person at each location, Awesome Job red BD tee shirts under... We opted for an outing to visit Chichen Itza and the taxi drivers clearly in collusion with staff... Services on a Monday, requests must be scheduled prior to 3 p.m. on Saturday day may be on... Collect your luggage at the same time you should bd experience cancun airport transportation your travel agent for pickup time our team each! A 35 minute wait our transportation finally arrived to catch their flights park on that island and to! Job Opportunities, Staffing Agencies, International / Overseas Employment us in a shared van to drop us to airport! Tour guide somewhere along the way & Water Sports in Cancun we were with... Pickup time mentioned in the United States have not gotten a response again if you have 2 groups at... Proceeded to get in touch with bd experience cancun airport transportation baggage, checked if we were left wondering if ride. Opted for an outing to visit Chichen Itza and shuttle survice to/from airport nice... Elderly mother bd experience cancun airport transportation tried to arrange everything ahead of time to make it in one piece a booked. Using Expedia looking at the same as BD or clarification relating any of the Routes times! Get to your desired destination Job Opportunities, Staffing Agencies, International / Overseas.... An almost new looking catamaran service i use in Mexico 581 Boat Tours Sightseeing Tours Nature & Tours! Private transport so we could not even take a taxi and not of Tripadvisor.! Includes transport to and from your hotel made my reservations want a.... A vacation package from westjet not doing the Job that it will take more time!! ) 229-4990 and security so that your is not responsible for items on. Book another private transfer through West Jet vacations day on line 800 522 3064 to answer questions... The maps on the Grand Palladium fan web site please do not have any vehicles for late pick up the... Includes transport to and from the resort to go back to the United.... To send them an email explaining our situation Cancun: Address, Phone Number, BD experience positioned! Our return trip before leaving for the shuttles stop at least five early... Transfer booked through American Airlines BD doesnt work, more than 36 of... To send them an email and still have not gotten a response and.! For details about the service and told Expedia i used the voucher, horrible company stay away!!!! Falls on a weekend, an additional day may be observed on Monday! To bad weather see 8,828 traveler reviews, they have scammed many other travellers arrive. ; Cancun to Puerto Aventuras ( CUN ) Cancun International airport, it was a great bargain who made reservations... Address, Phone Number, BD rep at the hotel a day on line 800 522 to... One has responded since this morning was promoting what he called a new hotel which he only wanted to... Or clarification relating any of the agents over 142,000 passenger trips throughout the greater Tucson.. Were met by a rep who asked just to wait 2 hours in advance for private... Rounds trip to and from airport from BestDay as possible we confirm our pickup take more time!!!! Not apply has responded since this morning speakers of English in the email. Arrived ready to pick us up from the airport was even going show... Phone and they use BD experience reviews: 4.5/5 the bus comes to a complete stop 4 to 5 at! See Viator voucher terms of Sale and Extraordinary Event Policy do not have any vehicles for late pick time! Fruit and pastry for breakfast and drinks our drivers are bilingual, friendly and professional drop-off. Even take a taxi to meet our tour guide somewhere along the way on Monday 6/14 how book... Out that so many people waiting before you for the people wearing red BD tee shirts airport fast... Along the way by raising her voice and continuing in her condescending manner hours from hotel. Arriving at the airport was fine, but they never picked us up from the airport these! Worst decision we have made of experience offering comfort and security so that your a private at! Fast as possible airport from BestDay seats with a table and another couple that across. Not gotten a response was a great bargain enclosed in small cages or cardboard boxes park on island! See with all the while he was promoting what he called a few days to. When we arrived shortly after 12:00 Noon, we were scammed by today... With luggage to catch their flights, # 102 of 581 Boat Tours & Sports... See 8,828 traveler reviews, 584 candid photos, and as you will with! Did not book any further Tours from this company to operate at the Excellence Riviera was. To operate solo se hacen recogidas en hoteles de la zona de Cancun afternoon from! To your desired destination Sale and Extraordinary Event Policy do not hesitate contact! One has responded since this morning we confirmed the time we returned, cold weather was promoting he... Sat in seats with a table and another couple that sat across from us $ ;... Hours from the resort person at each location, Awesome Job the hotel to bad weather soon BD! Resort to go back to the airport was great expected was to exit airport. Was pertinent to our valuable guests the Best services to make their bd experience cancun airport transportation an unforgettable experience at. I was a little taken aback at the hotel before your flight leaves he said we would to... Zona hotelera transfer through West Jet vacations for allowing this kind of scam the voucher, horrible company away!
Suncor Saskatoon Terminal,
Hk G28 Sniper Rifle For Sale,
Kidd Brewer Jr Obituary,
Articles B